LeadHub General overview

We have the obligation to protect the confidentiality, integrity and accessibility of the data of our customers, suppliers, partners and employees, including personal data. The protection of personal data is essential to us and we are constantly working to ensure compliance with applicable data protection legislation, including the General Data Protection Regulation (GDPR). This privacy policy specifies what information we collect about you, how we use them and what your rights and choices are. In this document “LeadHub” refers to Lhub srls.

By “Service” we mean the LeadHub service as detailed in our Terms and Conditions.

We classify the personal data we process as follows:

User data

Leadhub uses data from Google Analytics to show you which companies visit your website. This business data is captured by default in Google Analytics, Leadhub makes the data more accessible. Leadhub then enriches the company’s data with contact data for people from publicly available data sources.

Customer user data

Data we process on behalf of our customers. This includes visitors to our customers’ websites and data from the systems that our customers have integrated with Leadhub.

Leadhub contacts

Business contact information collected through our data partners from publicly available sources.

User data

We collect information from our service users and visitors to our website. The information is collected in order to provide the Service. Further information can be found below in the “How We Use Data” section below.

If you are visiting our websites or accessing our applications, we collect the following information provided by your browser or mobile device:

  • IP address (from users accessing the service, for security reasons)
  • User’s country
  • Cookies and tracking

We use cookies on our websites and applications.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through the web browser (if it allows it) and that allows the site’s or service provider’s systems to recognize the browser, acquire and remember certain information. We use cookies to compile aggregate data on site and application traffic and interaction so that we can offer you a better experience and tools in the future. We may contract with third party service providers to help us better understand our site visitors. These service providers are not authorized to use the information collected on our behalf, except to help us conduct and improve our business.

Cookies are also used to store current session / login information for the Service.

How we are using the data

To provide the service

We use User Data during the delivery, maintenance and improvement of the Service, to provide support and to prevent or address technical or security issues.

To communicate with you

We may send you messages and notifications related to the service. These include notifications that are part of the service. You can fully control what and when to receive these notifications. We also send administrative messages regarding your Leadhub subscriptions, technical status updates and other related notifications.

We may also text or call you about new product features and helpful tips on using the product and to offer training and support. You can opt out of such messages and calls at any time.

For the improvement of service and analysis

To help improve the Service and our website, and to develop new features and functionality, we collect and analyze usage information. The processing of user data for analysis purposes is carried out in aggregate or anonymous form.

Legal basis

We only process user data where:

The processing of user data is necessary to provide the service.

Processing is necessary to comply with a legal obligation.

The processing is in Leadhub’s legitimate interest, but not in conflict with the rights of our users.

Your rights

You can request a copy, correction or deletion of your personal data by sending an email to info@lhubagency.com.